Privacy Policy - Xtreme Training Complex
1. Introduction
Xtreme Training Complex (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website xtremetrainingcomplex.co.za or interact with our services. By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect personal information that you provide directly to us, such as:
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Name, email address, phone number
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Billing and shipping addresses
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Payment information (processed securely via third-party payment providers)
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Account login details (if you create an account)
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Any other information you voluntarily provide, e.g., through forms or inquiries
We may also collect non-personal information automatically:
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IP address
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Browser type and version
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Pages visited and time spent on our website
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Cookies and other tracking technologies
3. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders
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Respond to inquiries and provide customer support
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Improve our website, products, and services
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Send promotional emails and newsletters (with your consent)
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Comply with legal obligations
4. Sharing Your Information
We do not sell or trade your personal information. We may share your information with:
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Trusted third-party service providers (payment processors, delivery partners, email providers)
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Legal authorities if required by law or to protect our rights
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Marketing or analytics services (only aggregated, non-identifiable data)
5. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your experience on our website, including:
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Essential cookies for website functionality
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Analytics cookies to monitor website performance and usage
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Marketing cookies to deliver relevant advertisements
You can manage or disable cookies through your browser settings, but some features of our website may not function properly if cookies are disabled.
6. Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
7. Your Rights
Under POPIA and applicable privacy laws, you have the right to:
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Request access to your personal information
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Request correction of inaccurate or incomplete information
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Request deletion of your personal information
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Withdraw consent where processing is based on consent
To exercise these rights, contact us at:
Email: andre@xtremetrainingcomplex.co.za
8. Security of Your Information
We implement reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or storage system is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our website is not intended for children under 18 years. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us: